67pk Privacy Policy – How We Protect Your Data

1. Introduction

Welcome to the 67pk Privacy Policy. This document applies to all users of the 67pk website at 67pk.win and covers every part of the platform — Sports Betting, Live Casino, Fish Games, Bingo, account management and all related features.

When you register an account, make a deposit, place a bet or simply browse the site, you share certain information with us. We treat that information with respect and handle it responsibly. This policy is written in plain English so you understand exactly what is happening with your data — no legal jargon that requires a law degree to follow.

By using 67pk, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle data, please do not use the platform. For questions or concerns, you can always reach us directly using the contact details at the bottom of this page.

2. What Personal Data We Collect

We only collect data that is necessary to operate the platform, process your transactions and keep your account secure. The main categories of data we hold about you are listed below.

We do not collect sensitive data such as biometric data, racial or ethnic origin, political opinions or health information. The only exception is age-verification documents (such as your CNIC), which are used solely to confirm you are 18 or older.

3. How We Collect Your Data

We collect data through several channels depending on how you interact with 67pk:

Directly from You

• When you register an account and fill in the sign-up form.
• When you complete identity verification (KYC) by uploading documents.
• When you make a deposit or request a withdrawal.
• When you contact our support team via live chat or email.
• When you update your account profile or preferences.

Automatically as You Use the Platform

• Your device and browser information is logged when you visit the site.
• Your IP address is recorded for security and fraud prevention purposes.
• Cookies and similar tracking technologies collect information about your browsing behaviour on the platform (see the Cookies section below).
• Every bet you place and game you play creates a record in our system linked to your account.

From Third Parties

• Payment processors such as JazzCash, Easypaisa and Raast share transaction confirmation data with us when you deposit or withdraw.
• Identity verification services may confirm details against official records when we run KYC checks.
• Analytics providers give us aggregated data about how users navigate the platform so we can improve the experience.

4. How We Use Your Data

Every piece of data we collect has a specific purpose. We do not process data for reasons unrelated to providing the 67pk service. Here is how we use your information:

• Account management: To create and maintain your player account, keep it secure and allow you to log in.
• Transaction processing: To handle PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Identity verification: To confirm you are who you say you are and that you meet the minimum age requirement of 18 years.
• Customer support: To respond to your queries, resolve issues with your account and improve our service based on feedback.
• Fraud prevention and security: To detect unusual or suspicious activity, prevent unauthorised access and protect both you and the platform.
• Responsible gaming: To monitor gaming patterns and — where relevant — reach out to players who may benefit from our responsible gaming tools.
• Bonuses and promotions: To track bonus eligibility, ensure fair use of promotional offers and deliver relevant promotions like PSL season offers or cricket betting promotions.
• Platform improvement: To understand how players use 67pk so we can make it faster, more intuitive and more enjoyable.
• Communications: To send you account-related notifications such as deposit confirmations, withdrawal updates and important policy changes. We may also send promotional messages if you have opted in — you can opt out at any time.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: Processing required to provide you with the services you have signed up for — such as managing your account and processing payments.
• Legitimate interests: Processing that serves a genuine operational purpose, such as fraud detection, platform security and product improvement, where this does not override your rights.
• Legal obligation: Processing required to comply with applicable legal requirements, including anti-money laundering checks and age verification obligations.
• Consent: Where we rely on your consent — such as sending promotional emails — you have the right to withdraw that consent at any time by contacting support or updating your notification preferences in your account settings.

6. Who We Share Your Data With

67pk does not sell, rent or trade your personal data. We share it only in the limited circumstances described below, and only with parties who are required to handle it securely and in line with this policy.

Service Providers

We work with trusted third-party providers who help us operate the platform. These include payment processors (JazzCash, Easypaisa, Raast, bank networks), identity verification services, customer support software providers, cloud hosting services and analytics platforms. These providers act on our instructions and are not permitted to use your data for their own purposes.

Fraud and Security Partners

To protect the platform and all players from fraudulent activity, we may share technical data such as IP addresses and device fingerprints with security partners who help us identify and block suspicious behaviour.

Legal and Regulatory Requirements

If we are required by law to disclose information — for example, in response to a valid legal request, court order or to comply with anti-money laundering obligations — we will do so. We will notify you if we are legally permitted to do so.

Business Transfers

In the unlikely event that 67pk undergoes a merger, acquisition or restructuring, player data may be transferred as part of that process. You would be notified in advance of any such change and given the opportunity to delete your account if you do not wish your data to be transferred.

7. Payment Data and Financial Information

All financial transactions on 67pk are processed in PKR. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, mobile wallet or card, the transaction is handled directly by the relevant payment provider using their own secure systems.

67pk does not store full card numbers or mobile banking credentials on our servers. We receive only a transaction confirmation reference and the amount — enough to credit your account or process your withdrawal, but not enough to initiate a transaction on your behalf without your direct action.

• Payment data is encrypted in transit using industry-standard SSL/TLS protocols.
• Transaction records are retained for as long as required by our legal and operational obligations.
• If you believe an unauthorised transaction has occurred on your account, contact our support team immediately via live chat.

8. Cookies and Tracking Technologies

67pk uses cookies and similar technologies to make the platform work properly, remember your preferences and understand how players use the site so we can keep improving it.

Types of Cookies We Use

Most browsers allow you to block or delete cookies through their settings. However, disabling essential cookies will prevent some parts of the platform from working correctly — you may not be able to log in or maintain a session. For a full browsing experience on 67pk, we recommend keeping essential cookies enabled.

9. How Long We Keep Your Data

We keep your personal data only for as long as is necessary for the purposes described in this policy, or for as long as we are legally required to keep it — whichever is longer.

• Active accounts: All account data is retained for the duration of your active relationship with 67pk.
• Closed accounts: After you close your account, we retain identity and transaction records for a period required to satisfy anti-money laundering and financial compliance obligations. This is typically five to seven years.
• Support communications: Chat and email records are retained for up to two years after the conversation ends, for quality assurance and dispute resolution purposes.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be used to identify individual users.
• Verification documents: CNIC copies and other KYC documents are stored securely and deleted once the retention period expires and there is no legal reason to keep them longer.

When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you.

10. How We Keep Your Data Secure

Keeping your personal and financial data secure is one of our most important responsibilities. 67pk uses a combination of technical and organisational measures to protect your information from unauthorised access, loss or misuse.

• All data transmitted between your device and 67pk is encrypted using SSL/TLS. You will see the padlock icon in your browser address bar confirming this.
• Passwords are stored using strong one-way hashing algorithms. Even our own staff cannot see your password in plain text.
• Access to player data within our organisation is restricted on a strict need-to-know basis. Staff who do not require access to your data for their role cannot view it.
• Our systems are monitored around the clock for suspicious activity, unauthorised access attempts and unusual patterns.
• We conduct regular security reviews and keep our infrastructure updated with the latest security patches.

11. Your Rights Over Your Data

You have rights over the personal data we hold about you. Here is a summary of what you can ask us to do:

• Access: You can request a copy of the personal data we hold about your account. We will provide this within a reasonable timeframe.
• Correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can also update most information directly in your account settings.
• Deletion: You can request that we delete your personal data. We will action this request where there is no legal or operational obligation requiring us to retain it. Transaction and KYC records may need to be kept for compliance reasons even after account closure.
• Restriction: You can ask us to restrict how we process your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
• Objection: You can object to processing based on legitimate interests, including profiling. We will stop processing unless we can demonstrate compelling grounds that override your rights.
• Data portability: You can request your personal data in a structured, machine-readable format so you can transfer it elsewhere if you wish.
• Withdraw consent: Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, contact our support team via the live chat on the platform or email us at [email protected]. We will respond to all data rights requests within 30 days.

12. Minors and Under-18 Users

67pk is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All new accounts are subject to age verification checks, and any account found to belong to a minor will be immediately closed and all data securely deleted or handled according to applicable obligations.

If you are a parent or guardian and believe a minor has created an account on 67pk, please contact our support team immediately. We take underage access extremely seriously and will act quickly to investigate and resolve any such case.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our security practices or updates to applicable legal requirements. When we make material changes, we will notify registered players via email or an on-platform notification.

The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to check back periodically. Your continued use of 67pk after any update to this policy constitutes your acceptance of the revised version.

14. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how your information has been handled, please get in touch. Our support team is available 24 hours a day, 7 days a week via the live chat feature on the platform.

You can also reach us by email at: [email protected]

We take all privacy concerns seriously and aim to respond to every query within 2 business days. For data deletion or access requests, we will confirm receipt immediately and provide a full response within 30 days.